29 Oct 2012 07:00
RNS Reach - Final Draft
29 October 2012
Regenersis plc
("Regenersis" or "the Group")
Regenersis supports Samsung in new territory
Regenersis (AIM: RGS), a strategic outsourcing partner to many of the world's leading consumer technology companies, is pleased to announce that it has extended its relationship with Samsung, having been selected as one of the manufacturer's strategic partners on a range of after-sales support services in the UK.
Regenersis already supports Samsung in Poland and, following the acquisition of HDM in July 2012, also provides services to the manufacturer in Mexico and Spain.
Commenting on this latest deal, which follows a number of smaller contract wins in Emerging Markets over the last few weeks, Matthew Peacock, Executive Chairman of Regenersis, said: "A key element of our growth plan is to extend our support of existing customers, growing with them and solving their problems with new services in more countries. The acquisition of HDM helped consolidate our relationship with Samsung and win the contract with Samsung UK. We look forward to developing the relationship with Samsung further and delivering our solutions in more new territories."
The UK contract includes the repair, refurbishment and customer call centre support for the full range of Samsung's mobile devices.
Enquiries:
Regenersis plc Matthew Peacock / Jog Dhody
| Tel: +44 (0) 20 7657 7000 www.regenersis.com |
Tavistock Communications Catriona Valentine / Keeley Clarke
| Tel: +44 (0) 20 7920 3150
|
Arden Partners (Nominated Adviser and Joint Broker) Steve Douglas
| Tel: +44 (0) 121 423 8900 |
Panmure Gordon (UK) Limited (Joint Broker) Dominic Morley / Charles Leigh-Pemberton | Tel: +44 (0) 20 7886 2500
|
About Regenersis
With its core business in repairing consumer electronics, Regenersis helps companies like HTC, Nokia, Samsung, Orange, John Lewis, LG, Toshiba and others deliver the best possible after market service to its customers. Through the provision of technical call centres or managing returns and repairs, the company supports a wide range of products including mobile phones, laptops and tablets, set top boxes, televisions and other electronic equipment. Regenersis also operates in the business-to-business environment where it offers high quality and secure repair and refurbishment solutions for chip and pin devices, ATMs and even MRI scanners.
Building upon its success in repair, the company is already proving its pioneering range of services known as Advanced Solutions, which include in-field testing, where Regenersis is partnering with cable operators across the world to diagnose set-top box faults in the home, reducing unnecessary returns. The Company has also recently set up a Digital Care division, which provides extended warranty and insurance services to end customers; and Recommerce, which offers client led buy back, refurbishment and onward resale of devices.
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