RE: RE: Re : Hook Up18 Jan 2019 13:30
escargot, we've gone backwards in a lot of ways.
If we complained to a company about a problem it was usually sorted out with a phone call to one or two people. Nowadays we speak to 5 to 15 people and they dutifully have to write it down into a computer, the next person has to write it all down again, and again, get referred to a higher authority - because they haven't got the authority to do anything, now we end up writing to the Chairman or CEO and it gets resolved after 3 to 6 months.
So what are all those people there for, oh of course, to frustrate you hoping you will give up.
No problems here though, just be patient, success just around the corner.
GLA