RE: Topped Up again27 Aug 2024 20:46
I think people continue to overdo DLG's previous faux-pas. I've always been of the view that the previous DLG management saw an opportunity after Covid to try and increase customer numbers by undercutting their competitors and ran full tilt into a maelstrom, the likes of which nobody had previously seen (nobody ever foresaw the price of second-hand cars exceeding the list price of new cars).
With the benefit of hindsight they look foolish but, at the outset, I'm sure their competitors didn't think so (now they're just glad that they dodged the bullet). I don't think any of the major insurers had predicted ahead of time that the market would be as challenging. Indeed I'm not aware of any major insurers foretelling the woes that would be caused by the supply-side breakdown. They might initially have expected some short-term problems but I'm not sure that anybody anticiapted that it would take 18+ months to resolve the chip supply shortage (I don't recollect anything akin in the last 40-50 years).
Obviously the problem was further compounded for DLG by their re-insurance policy and, perhaps, none of these problems would have come to pass if the management hadn't been trying so desperately to sustain an excessive dividend. Something had to give. The share price might not have cratered as much if they'd simply cut the dividend but that's hindsight for you ;-) Unfortunately they decided to jump out of the pan and simply laned in the fire!
Winslow is a new broom and has bitten the bullet to consign one of DLGs USPs (not to use price comparison websites); he's open to change and should be given credit for that. Direct Line and Churchill are strong, well known brands. They can, and will, prosper again.
As regards future dividends, I think that too many DLG shareholders are ignoring the fact that DLG has had to dispose of a highly profitable commercial business to rebuild its balance sheet. Even if they try to re-build the commercial business it will take years.
DLG's dividend will rise but I have a suspicion that it will disappoint if Winslow wants to stick to his 60% target. Across the industry, despite recent increases in insurance premiums, combined ratios in the mid-90s, rather than the low-90s, appear to have become the norm and, despite improvements in performamce, I'd be very surprised if DLG fired on all cylinders in 2024. I also think that it's important that Winslow abides by his 60% target, otherise he risks falling into the same trap as the previous management. The current dividend consensus amongst analysts would suggest that they expect DLG to lapse into its old habits; we'll have to see. Personally, I've pencilled in a cautionary 6p for 2024 and 10p for 2025.
Long term investors should want Winslow to stick to his 60% target because that will give DLG the scope to invest and grow its business; overpaying dividends now will only reduce investment and sacrifice future potential growth.