Member Info for scottology

it peaked at over 2.42

FTSE 100 beckons

Charles Bligh buys £1.5million, showing confidence in TalkTalk's recovery

We've just received the interim, with final dividend payment around August

I've never had any poor customer service from them. If you look at Ofcom complaints, TalkTalk has fewer than BT, EE, Vodafone (depending on service).

There is replay details on the investor section of the TalkTalk site. It lasted about 45mins with questions at the end from analysts. Main points covered in the RNS. 3/O2 deal could mean cheaper MVNO costs for us which will help further strengthen our mobile offering. Or depending on what Ofcom suggests, spectrum could be sold to create a 4th mobile operator, and TalkTalk could be well positioned to take up that place.... More focus will be placed on existing customers, rather than trying to win new, as they trust the company and are more willing to buy additional products. 17% of the free movie upgrades went on to purchase additional on-demand films, adding to revenues. (I actually spoke with another customer this morning, who was extremely happy with the service and freebies offered!) Looking to revert back to our more competitive "value" pricing model so bigger differences between ourselves and BT, which as others have said did start becoming very negligible. Brand is seen in more positive light than before the incident, due to the way the company handled it. Fibre is more profitable, but customers reluctant to switch due to costs. Dido believes something will happen with Openreach which may result in cheaper wholesale costs which will be passed on to customers to assist migrating them across and increasing profit margins. Quad play and Mobile is where most future growth will be. Struggled to hear everything Iain said on the financials.

Anyone else join/listen in? Interesting point on the 3/O2 merger and what it could mean for TalkTalk in the future...

Excellent news! Glad to see that overall sentiment is positive with the business and minimal impact to customer base. Slightly higher churn due to cyber attack, but good growth in all the key metrics. Expecting earnings to grow year on year with an increasing dividend, making TalkTalk one of the best income paying shares available.

You're telling me they are not competitive? Free broadband AND Fibre, totally unlimited for 12 months, meaning you only pay £17.70 line rental! No other provider is beating that. Then you factor in you can get all the sky channels without the long contract term, meaning you can switch and change each month, plus the super cheap sim deals. QUAD play is where it's at and we're the cheapest of the lot.

Excellent news that the shorts are starting to close. Big risk to stay short at these levels. The vultures are circling and at these prices they are more likely than ever to want to snap us up.

Sounds like you need a TalkTalk connection in your home. I've never had any service issues or down time. With a TalkTalk line you can rest assured that you can email everyone in your address book to tell them that your identity has been stolen, and all will be ok! P.S. please don't give your approval to your bank when they request to send your money to scammers, it usually results in them sending your money to the scammers. Some people should stick with paper money.

TalkTalk might not be the cheapest when you factor in the deals currently on offer with BT and SKY, but once the initial 12 month period is over, TalkTalk comes back to being cheapest, so long term you are saving money. When you factor in activation costs when you switch it actually makes sense to stick with TalkTalk!

The roll-out is underway and continuing at pace. When we are all streaming 4k TV, we need this speed to keep up. Innovating today, to drive customer growth tomorrow!

Big returns expected here. New Super Router issued to all new customers of TalkTalk is a Which? best buy. The company is innovating and pushing hard to promote its services. The turn around will come and the share price will spike. Now is an excellent time to join the ride.

It's an elite team tasked with resolving complaints/issues directed to the CEO. Dido wont personally be answering or helping to resolve anything for you. If you contact her it will be directed to them.

There is a special team to deal with CEO complaints. They have more flexibility in dealing with your issues.

Most people's data is already out there being sold over and over again. The data stolen from TalkTalk was no different, so unless your an idiot and give your bank details to anyone who rings you up then you wont lose any money and wont actually be affected.

I've just been talking to some colleagues who actually have the TalkTalk package (and are not shareholders and thus biased like myself) and they were quite impressed with the free upgrades they received on the back of the hack. It was nice to hear generally positive feedback about the company from customers and goes to show that no matter how its spun in the press, the actual situation can be very different. If the customer wasn't directly affected by the hack, they have no reason to leave and are benefiting in a positive way. These positive experiences will definitely help retain customers in the long term. Lets await the next set of results.

BT takeover of mobile firm EE cleared by UK competition body Get ready for a mega beast to emerge in the quad play arena. This is the news we've been waiting for to drive further consolidation in the sector. TalkTalk is primed as a takeover target and could unite its significant customer base with those of a large mobile operator to effectively compete against BT. Cheap shares make this a very appealing buy

Still lots of manipulation here, look the volume of small frequent trades.