RE: INTU Administration29 Jun 2020 00:38
Hi Skit, you’ve made some good points regarding debt. However, just an FYI n brown no longer has any physical stores they were all closed last year, the 10% non digital is catalogue based customers.
In my eyes the reason the sales have not recovered fully is because this was a very heavily marketed business, they’ve said their operating costs are reduced by 46% and majority of that is marketing so in any business with that scale of a marketing cut you wouldn’t expect sales to remain flat.
It’s not necessarily a bad thing and in my eyes is the right view, when the demand is there as people go out and about and on holidays they can start to rescale up the marketing albeit through more efficient channels and I’ve no doubt the sales will return. In the Q &A on Thursday they mentioned how going forward there will be a continued reduction in marketing but it will flex back up once the demand is there.
So it’s definitely a deliberate move and they acknowledged in the Q&A that this is the perfect time to accelerate that transition, they could throw millions on marketing to get those extra 20% sales at the moment but likely to have little impact or even be negative on the bottom line.