customers don't want to use them20 Nov 2009 09:07
They say the market is down, but the competitors are rubbing the hands with glee.
In yesterdays announcement they said they would concentrate on cash generation and debt reduction.
They really should be concentrating on improving customer service, as no one wants to use them.
They also said in yesterdays announcement that the East London Olympic site will start to pick up at some time. You've only got to visit the site to see large customers are using other companies. They don't like Lavendons management.
The only time the company were succeeding was in 2007, when the UK MD was pushing customer service. Once he left it went downhill for the UK. The management are now completely out of touch with customers.
At the moment utlisation is up as they are pushing them out at giveaway prices.
The CEO must go soon.
If they dilute the share price any more, they might need to give the shareholders some some vimto in their glass.