Not good enough2 Feb 2020 19:36
They have closed a lot of stores and it must be a relief to offload leases, but this is not good for the charity and reflects badly on M&S so I hope appropriate action is taken: A disabled children's charity founder said she is "devastated" after a Marks & Spencer error "destroyed" their plans for a community space.
The Dorset Children's Foundation (DCF) had agreed to lease the empty M&S store in Bournemouth, and were due to move in this month.
Co-founder Patsy Hallmey said she read in the local paper that it had instead been sold to a property group.
M&S has apologised and said the shop was offered for lease in error.
'Hours of work wasted'
Ms Hallmey said: "We are absolutely devastated as this has destroyed our plans for an amazing, wonderful community space for hundreds of disabled children.
"We signed the contract on 12 December 2019 and were told the keys were forthcoming. Apparently the building was sold in November but M&S didn't bother informing us."