RE: What is he waiting for?10 Feb 2023 09:05
Scampthedog, an extract from the letter sent by Simon Thompson to Darren Jones on the 26th of January 2023.
External advisers advising the company on the transformation of Royal Mail (Questions 33-35)
You asked which external consultancies are advising on the transformation of Royal Mail. Royal Mail has
worked with a range of advisers to inform its approach to managing the significant decline in letters and
ensure we can grow our parcels business in an intensely competitive market.
In the current financial year, we worked with Korn Ferry on the reorganisation of the operational
management structure, and Boston Consulting Group supported us with our strategy around growth and the
network. At the 2022-23 half year results, we set out a five-point plan to restore cash generation and
operating profitability for Royal Mail. While the work on the plan was led by Royal Mail, the team worked
with advisers at Alvarez & Marsal and Deloitte on our operational transformation and to stress test the
business plan.