Open offer shares20 Aug 2024 09:52
Hello,
Was wondering if any of you kind people could advise. I'm using IG to trade and I taken up the open offer for shares with an over subscription. I had left the appropriate amount of cash in my account which was taken off when the offer was taken up over a week ago. I had an email that said:
"You’ll receive your new position on, or around, the pay date for this event, 13/08/24. It can take up to 5 working days after the pay date, and even longer in some instances, to receive the new stock from our brokers, but once actioned will be posted on your account."
So far I'm still sat with a separate position "Chariot Ltd - Open offer taken up" minus the money from my account for the amount of shares I've subscribed/oversubscribed for. My statement says I have this position at 0 value with 100% loss.
Tried the IG help pages, but they were not of much use. Am I missing something/need to do something more, or should just wait some more.
Any advice would be appreciated.
Thank you
Obs