RE: Question29 Aug 2023 22:13
Warranty: (only applicable to the Contract if this box ischecked)
With regards to the Instruments, for a period of two years from date of purchase and with regards to the Supplier Reagent Kits as per their referenced shelf life, Supplier warrants,
to the original purchaser only, that each Instrument and each Reagent Kit shall be (i) of good quality and free of material defects, (ii) function in accordance with the Specification, and (iii) approved by the proper governmental agencies required for the sale of products for their intended use(the “limited warranty”). If any Instrument or Reagent Kit fails to meet the requirements of the limited warranty, then, Supplier shall promptly (in any event within twenty (20) Business Days or such other time agreed by the Parties in writing acting reasonably) either repair or replace, at Supplier’s discretion, the Instrument or Reagent Kit, as applicable. Except for the limited warranty stated in this section, Supplier disclaims any all warranties, express or implied, including but not limited to, any warranty of merchantability, fitness for a particular purpose regarding the Goods. Supplier’s maximum liability with any Authority claim under this warranty shall be to replace the faulty Goods free of charge or refund to the Authority the full costs for such faulty Goods paid by the Authority to the Supplier if replacement is not possible. The limited warranty above shall not apply if the Authority has subjected the Supplier Instrument or Reagent Kits to physical abuse, misuse, abnormal use, use inconsistent with the Supplier Instrument User Manual or Product Insert, fraud, tampering, unusual physical stress, negligence or accidents. Unused Reagent Kits must be stored according to the required storage conditions as printed in this product insert and they can be used only up to the expiry date printed on the Reagent Kit pouch and Reagent Kit box. Any warranty claims by Authority pursuant to the limited warranty shall be made in writing within the applicable limited warranty period.