Postage scams10 Apr 2022 21:28
Hopefully the postage scams that have been going on for years will now come to an end now the new sorting system has started to come in,Royal Mail should now make a few million more,but they also now need to sort out the underpaid post system and how it’s implemented.
As the sorting office does not weigh anything,every business I no near me uses click and drop,they send everything tracked and we’re paying £4.74,but instead of items being upto 2 kilo,everyone way sending item upto 20 kilos.
Printing out labels and taking them to sorting offices,as everything was hand balled nothing got double checked.
Now items are being auto weighed,on tracking there coming up as underpaid,not all but some,as the system is going through final checks,soothing the teething problems.
This is great,so end customer is supposed to then get a card,telling them the extra they have to pay.
Now as the system isn’t working smooth,it’s taking weeks for any card to be processed,if any card at all,so the sender puts in a claim for the item,the claim then gets paid out,then the item just gets sent back free to the sender,no card sent to the customer…this needs sorting ASAP as it must be costing Royal Mail a fortune.
Any bigwigs from Royal Mail on here read this and do something about it please.