RE: Review FCA response to Provident SoA17 May 2021 13:37
For me getting the FOS approval was very important, don't forget the role of the FoS in claims.
They look at the whole case file per claim and decide which loans were mis-sold, they provide the company with a recommended settlement figure, which you could say is a "fair" figure. If the company accepts it, then it's paid. If not it goes to the Ombudsman, who decides the final figures which MUST be paid. So in their eyes our SoA is "fair" otherwise they wouldn't of approved it.