AGM - thoughts19 Nov 2012 15:02
The AGM went well with questions on debtor days, director pay, net receivables, director share purchases and the next 12 months. BOD stated insurers want to pay claims but not "nonsense" claims and the company was better organised. 9/10 customers give HHR a good rating and customers want choice in the car hire market. HHR was still No 2 in the marketplace dispite new entrance. OFT review - already know that only £10 of car insurance costs relate to credit hire so unsure the imprecations for the industry. No new director to be appointed atm and nothing to read into the resignation of the previous week. There is better collection and validation and HHR is reviewing how to sit best in the right regulatory enviroment. No basic salary increase for 4 years and bonuses related to key internal performance targets. The company was ready to adapt to changes during the next 12 months and options include inclusion into an ABS model. I felt the BOD were open and provided reasonable replies to questions ask.