Update23 Jun 2026 10:27
Bit of a mad one today. Share price has been absolutely walloped, down about 25% to around 720p.
I don’t think FY26 itself was the disaster. Revenue was up 5.6% to £1.94bn, adjusted PBT up 4.7% to £132m, adjusted EPS up 3% to 122.8p. Customers were up strongly too — total customers up 23% to 1.43m, organic customers up 10%. Net debt/EBITDA still only 0.9x, so this isn’t some busted balance sheet horror show.
The issue is FY27 guidance. Management are basically saying: “We’re going to spend heavily now to grow the business over five years.” They’re putting about £55m a year into price investment, brand, Partners, digital/AI and the multiservice proposition.
That means FY27 adjusted PBT is expected to fall to £80m–£90m. That’s the bit the market hated. Fair enough really — a profit reset like that is never going to get a standing ovation.
The plan is to double multiservice customers from about 500k now to over 1m by FY31. By then they’re targeting around £175m adjusted PBT, ROCE over 30%, net debt/EBITDA around 1x and roughly £100m shareholder distributions.
So the whole question is: is FY27 just an investment dip, or is the business actually starting to wobble?
Buyback is interesting. They’re doing up to £40m of buybacks, equivalent to about 50p/share, plus 50p total dividend for FY26. So total FY26 return is 100p/share. At 720p, £40m could buy back roughly 5.5m shares, about 7% of the company. That’s pretty chunky.
Their buyback rule is also worth noting. They buy back when the shares are below 20x implied post-tax earnings. Using the FY27 midpoint of £85m PBT, that works out around £16/share. So at £7.20, the buyback is very clearly switched on. Doesn’t mean £16 is fair value tomorrow, but it does mean management sees the current price as cheap enough to buy stock back rather than pay a special dividend.
My rough FV:
Bear case: 550p–700p
If the market decides FY27 is not a one-off investment year and earnings are actually under pressure, then 7x–9x trough earnings gets you somewhere around here. Basically, this is the “management plan looks like wishful thinking” case.
Base case: 950p–1,200p
If FY27 is just a deliberate trough, customer growth stays decent, churn doesn’t get worse, and the buyback helps EPS, I think this is a more sensible medium-term range. Around 11x–14x trough earnings.
Bull case: 1,500p–1,800p+
Needs the FY31 plan to look believable: multiservice customers moving towards 1m, PBT path towards £175m, ROCE >30%, and buybacks reducing the share count. Possible, but not something I’d just blindly assume because management made a nice slide deck.
Stockopedia looks odd but explains the situation quite well: ValueRank 82, but MomentumRank only 21. So cheap-ish, but chart looks like it fell down the stairs, hit every step, then got mugged at the bottom.
Main positives:
* real business, not jam-tomorrow AIM rubbish
* essential household services
* recurring-style revenue
* strong c