RE: Emirates & Heathrow14 Jul 2022 22:08
An update from the earlier story
'The chief executive of Heathrow is facing an official ultimatum to resolve the disruption at the understaffed airport, as the world’s biggest international airline openly defies his order to cancel flights.
In a joint letter from the Department for Transport’s (DfT) director general for aviation, maritime and security and chief executive of the Civil Aviation Authority (CAA), John Holland-Kaye has been given until noon on Friday to assure them that the airport has enough staff for security screening and to assist disabled passengers.
In addition, he was ordered to report back with a “credible and resilient capacity recovery plan for the next six months”, according to the letter seen by The Telegraph.
Rannia Leontaridi of the DfT and Richard Moriarty of the CAA wrote: “Heathrow and the airlines that use your airport must be assured, and be able to assure us, that you have in place a plan that can deliver a positive passenger experience through allowing as many people as possible to travel, without too much disruption and queues, and in particular to avoid significant numbers of short-notice and on-the-day cancellations.
“The Government and the CAA are concerned that current resourcing plans are not delivering this outcome.”
Earlier in the day Emirates, which operates a dozen flights per day from Heathrow terminal three, attacked the “incompetence and non-action” that had left the airport in an “airmageddon” situation.
It spoke out after Heathrow this week asked airlines to help it cope by cancelling 1,000 flights over summer and cap the number of passengers departing at 100,000 per day.
Emirates led a rebellion by foreign airlines, complaining that the airport “gave us 36 hours to comply with capacity cuts, of a figure that appears to be plucked from thin air".
"Their communications not only dictated the specific flights on which we should throw out paying passengers, but also threatened legal action for non-compliance.
"Until further notice, Emirates plans to operate as scheduled to and from Heathrow"
Industry data showed that Qatar Airways and Turkish Airlines have also so far declined to cancel flights from Heathrow.
Under siege, Mr Holland-Kaye defended the airport, rejecting criticism over the airport's preparation for the reopening of borders this summer.
Heathrow claimed Emirates was putting “profit before safety". A spokesman said: “For months we have asked airlines to help come up with a plan to solve their resourcing challenges, but no clear plans were forthcoming and with each passing day the problem got worse.
"We had no choice but to take the difficult decision to impose a capacity cap designed to give passengers a better, more reliable journey and to keep everyone working at the airport safe. We have tried to be as supportive as possible to airlines.'