RE: What's the story with Capita?17 Feb 2024 14:18
"Lots of people on here can't tell the differance between wishful thinking and fact. Last year at this time we had a few of that ilk expecting positive FCF, profits & maybe a bonus of a dividend announcement. That didn't go too well did it!"
@Kipper - in hindsight, the above's broadly right. When the FY22 results were announced, it looked quite positive for Capita and there was a road to generating sustainable FCF from H2 2023 onwards, maybe with some cost adjustments. However, IMO, 2 factors transpired to hurt them badly.
1. The cyber hack - it took a lot of management attention away from incoming headwinds for the Experience division as there were massive recession concerns in broad economy as rates were jumping and that meant consulting businesses broadly were getting slammed from late Q2 onwards. There was a good chunk of costs to remediate the situation, including I'd wager, paying off the BlackBasta ransom seekers
2. As indicated above, the Experience division would've done shiite in H2 and hence they had to do the layoffs in late H2 in that division. That division may recover in H2, and maybe we'll start to see some green shoots in Q2, and if not, there will be more cuts coming there. Even if there is a recovery in that division, CPI should look to cut unwanted fat to set itself up for better FCF/profitability in H2 and fron 2025 onwards.
Zuck at Meta and other big techs (AMZN, GOOG, MSFT among others) have been on an efficiency mantra over the past 18 months, starting with a big round of layoffs in late 2022 and more layoffs were done this year, even though their profitability is on the mend and their sectors are coming back strongly along with their SPs.
AH must show similar aspirations for CPI, after years of neglect towards FCF by JL. And yes, I'm also of the view that contract win volumes don't meean much if they're not profitable at a group level. It was a good sign that we had some high cost top/middle management laid off in November and I still think there should be more forthcoming in the coming months.
Let's wait to see AH's initial thoughts in under 3 weeks on further transforming CPI to a FCF generating beast. ;-) I'm not saying he'll have all the answers at that time, but a nod to that reality and an acknowledgement to move CPI to a higher tier will help us, IMO.