PR , comms and IR12 Mar 2021 10:17
30 years of experience advising in listed plc space and sitting on boards with responsibility for the above. My considered take is as follows:
1. This was either a competitive pitch process or Chamois came highly recommended/ were known already
2. ST is a specialist B2B business -that requires specialist PR and marketing understanding and these tend to be small-scale outfits ( i know a similar business in aeropace sector who do well). The issue with larger firms like WPP or Saatchi is that you often dont get access to most senior team, but some juniors tend to run it day to day, so value is not great. Also there is tremendous pressure to cross-sell other services to the client which causes all sorts of issues . This is avoided by going with a smaller focused outfit.
3. Economics are modest: they will be on a monthly retainer, with a clear remit and targets. Thestage at which ST is now, this is a sensible, low risk, positive move
4. PR is different from advertising where you pay to control how you place your product. Makes it simpler to analyse the results. PR less precise but equally effective: campaign to win hearts and minds & position the business and its story with key stakeholders. More difficult to judge results, but say Chamois get them coverage in a top publication that can be worth its weight in gold (FYI years ago I was involved in advising a universiiy hi-tech spin off, and the PR got a small snippet in FT about the tech - result was 30 business enquiries from across the globe, which resulted in 3 major contract discussions
Only issue I see is that this is very a UK business - but ST is aiming at a global market , so in time they will have to think about how they raise the profile internationally which requires a different order of consultancy. But this is a sensible step in my view. and shows that management very much understands how to proceed and is putting in palce a route map to raise its profile