Member Info for Dibs61

Encouraging update from the company. Looking good for further growth this year.

New Product. Note the words "Synety has a unique and very appealing product to target larger organisations across a breadth of industries including banking, financial and healthcare." Complete no brainer. Ignore and you miss out. Simples.

"With this addition to the CloudCall product set, Synety has a unique and very appealing product to target larger organisations across a breadth of industries including banking, financial and healthcare." For more information about SYNETY's complete CloudCall range visit www.synety.com Press contact: Context synety@contextpr.co.uk / 01625 511966

Tue, 14th May 2013 12:21 RNS Number : 6733E Synety Group PLC 14 May 2013 ? 14 May 2013 Synety Group plc (Synety or the "the Group") New Product Launch CloudCall Sync Enables Enterprise wide Capture and Allocation of All Customer Calls into CRM Systems Solution tracks and associates all calls from any phone number to the correct CRM record, giving a complete picture of transactions: enhances service and compliance 14 May 2013 - SYNETY, has introduced a new solution which automatically collates call records and recordings made or received on landlines or mobiles by any member of staff, irrespective of their global location, and synchronises them automatically into the relevant customer contact record in CRM. CloudCall sync differs from Synety's other CloudCall products in that it organises call records from entire organisation rather that an individual user. When linked with Synety's CloudCall Enterprise platform, CloudCall sync stores the agent (member of staff) name, the device used made or received the call (i.e. desk phone / mobile), the call category (i.e. dealing order / statement request / complaint), call time and length, together with any notes made by the agent in CRM under the customers contact record. As with all CloudCall products, call recordings can be replayed directly from a customer contact record in CRM. This enables companies to track and analyse their customer's activities across multiple divisions, departments and locations and should prove particularly valuable in complaint and dispute resolution - especially for organisations running multiple call centres. Through the use of automated workflow's, any call made to, or received from an unrecognised number can be presented back to the relevant agent or their supervisor with a request to allocate the call log to a contact in CRM. As CloudCall records all calls, the agent can simply click to replay the recording if they cannot remember who they had spoken to. Through CloudCall Sync financial institutions and other bodies that are required to maintain accurate call logs and recordings can finally ensure compliance and close the loophole caused by 'lost calls' or calls made to mobiles that they have suffered from for so long. It also helps to enforce data integrity within a company's CRM system. CloudCall Sync has already been launched on Microsoft Dynamics CRM and will be rolled out across all our integrated CRM platforms and be available via our API for any bespoke CRM platforms in the next few weeks. Simon Cleaver, Executive Chairman of SYNETY said: "This is a huge step forward both in terms of compliance and customer tracking. There will not be any regulated organisation that has to keep accurate call records which doesn't suffer from 'lost' or 'orphaned' calls. CloudCall Sync solves this problem. tbc

ONE WORD. WOW!

Cheers h yep I took profit first thing. So much for long term hold eh.... :-) This stays firmly on watchlist though ready to get back in.

I like the way they say it's suitable for 'sophisticated' investors! Won't include me then hahaha

Clearly I was wrong. The SP has collapsed under 3.50, here we go again... what a basket case this is!

Aviva is another significant II here as well. Interesting that such a small company should be attracting such BIG interest.

Neil Woodford, one of the most respected fund managers in the City has bought a substantial stake in E Therapeutics: http://citywire.co.uk/money/why-woodfords-head-was-turned-by-8-exciting-firms/a677284

87.45% of this company is OUT of public hands. Held either by management, universities, large investors or II's. Impressive.

I'm IN! @ 28.75p. Been watching this for a considerable time. Charts now look favourable for a reversal in sentiment. Preliminary Results being issued tomorrow which could well provide an update on progress generally. Along with that there is an analysts presentation tomorrow as well and one would hope this will be for a purpose to provide fresh information to the market. Underpinned by £40m cash to fund development through to 2017 so NO more dilution. I am attracted to ETX platform of Network Pharmacology which is showing growing interest in the industry. A couple of drugs in clinical trials - one for cancer, the other for depression. Sit back now and see what happens but has to be a long term hold.

Lucky you. ;-) As long as you're not still sitting on big losses I guess. Anyway, my feelings about this company? IMHO HOLD onto your shares very tight and ADD if you can. Does that tell you all you need to know about how I feel? :-)

shan - thanks. Yes it was indeed and a good independent endorsement that from a company not employed by SNTY unlike so many dodgy house broker notes out there (QPP for example). Yes I believe this (cloud telephony) will become a hot sector for some time to come.

Yes. There was a reverse takeover and Zenergy took Synetys name who were already trading as a private company. The old business is completely gone and this is a very new beast. :-)

http://www.ingeniousbritain.biz/latest-news/technology/cloud-telephony-what-do-you-mean-by-disruptive/1012/100614

If you Google "uk cloud telephony companies" for example, guess who currently comes up 2nd and 4th on the list. I've had occasions when SNTY has come up 1st. Good work SNTY good work.

Actually if I check this on Bloomberg it reads: 3.99 Euros +0.344 +9.43% so although the same price the rise is greater according to BB. We are a little lower than the Frankfurt price now then.

Did anyone else know we have also have a listing on the Frankfurt exchange? http://www.boerse-frankfurt.de/en/equities/synety+group+plc+GB00B4XS5145 COP Friday the SNTY price on Frankfurt was 3.987 Euros + 3.29% = 337p ;-)

OK I've been busted. Treat yourself to a cappuchino that man! lol