HELP1 Sep 2017 13:22
and I thought it was me who was having problems with this, now awful,bank. What the balzes have they done to BARX stockbrokers. Loads of silly packs, and then the membership numbers, but no PIN. 1 hr wait to get through to their help(!) line yesterday and I can only assume a newly recruited spotty teen who couldn't care a damn said that I was no longer able to deal on my mother's account (I have power of attorney) and that the trades registered last Friday would not count for proof as to who I was..
I stuck with BARX through thick and thin,as I always found their staff very helpful, polite and friendly. I assume they have all been sacked and new, work experience staff recruited.
This ranks as being the biggest cock up I have encountered.