RE: ikea.10 Aug 2021 11:44
Whilst I wouldn’t attempt to argue that anything negative in the public domain is unwanted, I do believe it’s easy to fall into the trap of thinking that view is fully representative of the company performance. We all know that for every person who complains (and some are serial complainers who get off on that kind of thing and frankly, have nothing better to do) there are many more entirely satisfied but who don’t express that publicly. They will however continue to do business long term and make recommendations to others. As Pianista says, end of September will reveal all.