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Persiflage

I typed Jason Starr Pci-pal to see how reliable AI is. This is what it came up with.

It appears you are searching for Jason Starr, who served as the Chief Executive Officer and Executive Director of PCI Pal plc.

PCI Pal

Key Details on Jason Starr & PCI Pal

Role: Jason Starr was the long-time CEO of PCI Pal, a global provider of secure cloud payment solutions for contact centres.

Strategic Leadership: During his tenure, he oversaw the company's transition to a pure-play cloud SaaS model and led the business through significant milestones, including major partnership expansions with Stripe and Avaya.

Succession: In 2024, the company announced a leadership transition; James Barham (formerly COO) now serves as the CEO, while Jason Starr transitioned to a Non-Executive Director role on the board.

Shareholding: He remains a significant stakeholder in the company, having recently acquired additional ordinary shares to further align with investor interests.

PCI Pal

About PCI Pal

PCI Pal specializes in PCI DSS compliance solutions that allow organizations to take "Cardholder Not Present" (CNP) payments securely. Their technology, such as Agent Assist, uses DTMF (dual-tone multi-frequency) masking to ensure sensitive card data never reaches the contact centre environment or the agent's ears.

PCI Pal

Are you looking for information regarding a specific announcement involving Jason Starr or details on PCI Pal's current financial results?

AI responses may include mistakes.

Annual Report & Accounts - for the year ended 30 June 2024 - PCI-PAL

PCI Pal

Latest Results | PCI-PAL PLC

PCI Pal

Securing Payments - PCI Pal

PCI Pal

Skid35

I think that this was the most important metric in the Feb

trading update.

"PCI Pal's cloud platform uptime was 100% across the half year, supporting continued customer confidence and retention, whilst illustrating the strength of the Company's global cloud platform."

......

I think this one is Nice.

NiCE Launches CXone Mpower Orchestrator to Deliver the First True End-to-End AI Automation in Customer Service

Mar 17, 2025

https://www.nice.com/press-releases/nice-launches-cxone-mpower-orchestrator-to-deliver-the-first-true-end-to-end-ai-automation-in-customer-service

From the 29 July trading update.

· In H2, the Company also agreed a new agreement with a billion dollar revenue business communications company who have recently launched their own CCaaS offering alongside the company's well-established unified communications and meeting's portfolio. PCI Pal has been selected as the preferred secure payments provider.

https://www.lse.co.uk/rns/PCIP/trading-business-update-gyn7bk6hqc06005.html

......

This one looks like Genesys.

Exhibited with Genesys in Australia in Nov 25

Posted yesterday on Linkedin. Is this a hint?

PCI Pal

Taking payments with Genesys? We’ve got you covered 👋

PCI Pal integrates with Genesys to help organizations take secure, PCI DSS-compliant payments across both agent-assisted and automated channels – keeping sensitive card data out of your environment while your customer journey stays seamless.

New Major Strategic Reseller Partnership

https://www.linkedin.com/posts/pci-pal_genesys-securepayments-ccaas-activity-7432118706635436032-za-I

........

23 Feb 2026 07:00

New Major Strategic Reseller Partnership

"The partnership follows a successful period of collaboration across multiple mutual enterprise customers in North America, Europe and Australia."

.....

Nov 25

PCI Pal

@PCIPAL

See you next week at Genesys Xperience Sydney!

The PCI Pal team will be there to chat about making payments simpler, safer, and easier for your customers.

Make sure to stop by and say hello!

https://x.com/PCIPAL/status/1989048170286891204

Senior Technical Architect-Nice CXone User Hub

Shrive Technologies Pleasanton, CA

Senior Technical Architect-Nice CXone User Hub

Shrive Technologies Pleasanton, CA

Experience on Nice CXone User Hub

Experience on Studio Scripting, able to read and modify

Good To Have

Experience with PCI PAL (is a plus)

Experience on Satmetrix Feedback Management system

Experience on CXone reporting with preference to be able to build custom reports.

https://www.linkedin.com/jobs/view/senior-technical-architect-nice-cxone-user-hub-at-shrive-technologies-4375440556

.........

Contract role: Nice CXone Consultant at Pleasanton CA or Coppell TX (Onsite)

Experience with PCI PAL (is a plus)

https://www.linkedin.com/jobs/view/contract-role-nice-cxone-consultant-at-pleasanton-ca-or-coppell-tx-onsite-at-yochana-4373367147

.....

From 2023

Sycurio announces NICE CXexchange availability.

Sycurio

October 2, 2023

Sycurio is a Strategic DEVone partner for NICE

Sycurio™, a global provider of seamless and secure multi-channel payment experiences for contact centers, today announced its availability on NICE’s CXexchange. Sycurio is a Strategic DEVone partner for NICE, the industry-leading CCaaS provider with CXone the native cloud CX platform powered by Enlighten AI.

Sycurio.Voice and Sycurio.Digital are now integrated with CXone so NICE customers can take advantage of intuitive payment interfaces that make it possible to securely transact in every channel – voice, SMS, email, messaging and chat – and collect PCI DSS compliant payments with ease.

“We’re excited to partner with NICE as a Strategic DEVone partner. NICE can now provide Sycurio solutions to their customers as an embedded part of their solution portfolio; enabling NICE customers to access our trusted, secure omnichannel payment experiences directly from NICE CXone,” said Edward Sweigart, CRO at Sycurio. “This is a natural partnership for Sycurio - both businesses are focused on delivering seamless CX and a frictionless customer journey.”

https://sycurio.com/knowledge/press/sycurio-announces-nice-cxexchange-availability

.....

From 2024

Hoboken, N.J., January 25, 2024 – NICE (Nasdaq: NiCE) today announced that Carnival UK of the Carnival Corporation and PLC, the world’s largest cruise operator group, has selected NiCE CXone to revolutionize guest experiences by consolidating contact center operations on to a unified, AI-powered platform. Carnival UK will work with NiCE Value Realization Services and Sycurio Professional Services to assist the speedy transformation at its contact centers in the UK and Germany. This includes a migration from their legacy incumbent solutions with Avaya and Verint to NiCE’s CXone cloud platform enabling a seamless omnichannel guest experience.

https://www.nice.com/press-releases/carnival-uk-to-revolutionize-guest-experience-leveraging-nice-cxone-platform

James Barham CEO liked this on his LinkedIn page

https://www.linkedin.com/posts/simondotws_gocardless-have-just-released-their-mcp-for-activity-7429856664826187776-v17j

GoCardless introduces Al-native tool for businesses to communicate with the platform in natural language

LONDON UK, 18 FEBRUARY 2026 – Bank payment company GoCardless has announced the launch of its Model Context Protocol (MCP), a tool enabling developers to use their preferred Large Language Model (LLM) to ‘speak’ to GoCardless.

By using natural language to communicate with the platform, merchants can get instant answers, surface payment information, and significantly reduce the time it takes to integrate GoCardless into their website or platform.

Indicative use cases:

Streamlined Integration: An e-commerce partner can describe their specific payment requirements to an LLM to receive tailored implementation guidance and ready-to-use code -- allowing them to integrate GoCardless without needing to master the complexities of bank payment protocols.

Instant Business Intelligence: A gym owner can use natural language to query their GoCardless data via an LLM, asking for real-time insights such as, "How many payments are overdue today?".

While the MCP immediately simplifies developer workflows today, it also serves as the technical foundation for agentic commerce in the future. As AI evolves from simple assistants to ‘agents’ capable of making independent decisions, the MCP ensures these agents can interact with GoCardless securely and autonomously.

Shaun Puckrin, Chief Product Officer at GoCardless, said: “We’re excited to launch our MCP, a move which dramatically simplifies how users can communicate with the GoCardless platform. We’re meeting merchants where they are and, with AI as a co-pilot, making it even easier for them to move from idea to execution.”

This news is the latest milestone in GoCardless’ innovative history. The company has a long track record of leveraging machine learning — another subset of AI — and the millions of transactions it processes each year to solve complex payment challenges. This includes the development of Success+ to optimise payment retries which recovers, on average, 70% of payments that initially fail, and Protect+, an intelligent fraud prevention tool that proactively identifies and blocks high-risk transactions.

https://gocardless.com/blog/gocardless-introduces-ai-native-tool/ Protect+, an intelligent fraud prevention tool that proactively identifies and blocks high-risk transactions.

....

On the Go Cardless youtube page, you can find an interview (3 weeks ago) with pcip's Neira Jones.

https://youtu.be/ayHYaCBh8UY?si=wd0wVh_0NybYdyNq

Looking forward to an update on this new area.

July 2025 new product launch

"The Company today announces the launch of a new AI-powered fraud risk scoring product for customer engagements, the first step in its new Fraud Management Product Suite for contact centres."

"PCI Pal sees a timely opportunity to increase its product suite breadth by introducing this first in a suite of new fraud detection and prevention products planned for FY26 and beyond."

https://www.lse.co.uk/rns/PCIP/new-product-launch-fgg8usz43tbju02.html

........

Feb 14 2026.

Top CX Security, Privacy & Compliance Industry Reports and Research – 2026

Essential CX industry reports and research shaping security, privacy, compliance, and digital trust in 2026

As enterprises accelerate digital transformation, customer experience (CX) leaders are increasingly focused on tightening security, safeguarding privacy, and ensuring regulatory compliance.

In 2026, emerging threats such as AI-powered deepfakes, high-impact data breaches, and evolving standards like PCI DSS 4.0 are reshaping risk landscapes while privacy and compliance functions are moving from checkbox activities to strategic drivers of trust and competitive differentiation.

Published jointly by PCI Pal and Verizon, this whitepaper focuses on modern contact center security and compliance under the updated PCI DSS 4.0 standard. It walks through why contact centers must simplify compliance strategies, reduce PCI scope, and adopt best practices that protect cardholder data while maintaining seamless CX.

The CX Industry in 2026

Taken together, these industry reports make one thing clear: in 2026, security, privacy, and compliance are no longer back-office concerns – they are fundamental to delivering trusted, resilient customer experiences.

From defending against AI-driven identity fraud and adapting to PCI DSS 4.0, to treating privacy as a competitive differentiator and elevating compliance into a strategic function, organisations that proactively invest in trust will be better positioned to scale.

For CX leaders, the opportunity lies in embedding these principles seamlessly into every interaction, turning robust governance into a source of confidence, loyalty, and long-term business growth.

Full article here

https://www.cxtoday.com/security-privacy-compliance/top-cx-security-privacy-compliance-industry-reports-and-research-2026/

If I had a presence on Substack, Persiflage.

My system would be callng this one AMBER ALE.

..........

High turnover

Current Leadership team at Sycurio

https://sycurio.com/leadership

........

Sycurio Leadership Team one month before the Court case

https://web.archive.org/web/20230520134859/https://sycurio.com/about/senior-leadership-team

Sycurio Board

https://web.archive.org/web/20230520131304/https://sycurio.com/about/board-of-directors

...........

Sycurio Executive team May 2025

https://web.archive.org/web/20250503234023/https://sycurio.com/about/executive

Sycurio Board 2025

https://web.archive.org/web/20250503232848/https://sycurio.com/about/board

..............

Manifest Appoints Greg Armor as Chief Revenue Officer to Scale Global Go-to-Market

WASHINGTON, Feb. 18, 2026 /PRNewswire/ -- Manifest, the leading platform for software and AI supply chain security, announced that Greg Armor has joined the company as chief revenue officer (CRO). In this role, Armor will lead global sales, revenue operations, partnerships, and customer expansion to support Manifest's next phase of global expansion.

Greg Armor, Chief Revenue Officer, Manifest

Greg Armor, Chief Revenue Officer, Manifest

Manifest is continuing to build momentum across regulated sectors, helping organizations gain trust in the software and AI they build and buy. With Armor's leadership, the company will further strengthen its go-to-market execution and customer outcomes across the U.S. federal sector as well as the global automotive, defense, healthcare, manufacturing, and financial services sectors.

Armor brings 25 years of go-to-market leadership in the cybersecurity industry. Most recently, he served as CRO at Sycurio, where he led a comprehensive transformation of the company's go-to-market strategy, aligning sales, marketing, and customer success to drive growth, expand enterprise adoption, and strengthen customer retention. Before that, Armor held leadership roles at Appdome, Gryphon.ai, and BitSight, with experience spanning enterprise sales, strategic accounts, partnerships, the U.S. federal sector, revenue operations, customer expansion, marketing, and international markets.

More here

https://www.prnewswire.com/news-releases/manifest-appoints-greg-armor-as-chief-revenue-officer-to-scale-global-go-to-market-302691117.html

8x8 Expands Secure Pay Globally to Automate Compliant Payment

22 January 2026

Automation that accelerates revenue

The automation engine behind 8x8 Proactive Outreach can send secure payment reminders across multiple channels. This modernizes payment collection by enabling:

Faster transactions with instant, secure payment flows

Reduced agent workload, freeing teams to focus on complex or high-value interactions

Stronger security, including PCI DSS–compliant processes that remove sensitive data from agent handling

“Organizations shouldn't have to choose between efficiency and customer experience,” said Hunter Middleton, Chief Product Officer at 8x8, Inc. “By combining proactive outreach, conversational AI, and secure, automated payments, businesses can reduce agent workload, speed up collections, and make payment interactions easier for customers.”

Now available worldwide

8x8 Secure Pay is now available globally, supporting industries including retail, utilities, transportation, manufacturing, and financial services.

Organizations adopting 8x8 Secure Pay can benefit from:

Lower operational costs by reducing repetitive payment-chasing tasks

Faster time-to-value with packaged deployment and intuitive workflows

Higher payment completion rates with more flexible digital pay

More here

https://www.investors.8x8.com/news-releases/news-release-details/8x8-expands-secure-pay-globally-automate-compliant-payments

........

From my 13th January 8x8 post.

"Please note competitors to 8x8 and PCIPal are kindly asked not to register to attend this event."

"In this session, PCIPal and 8x8 come together to explore a bold new approach: where secure, scalable customer experiences don’t require compromise. From AI-led service innovation to zero-data environments for payment https://www.ccma.ie/events/ccma-sponsor-breakfast-briefing-8x8-1 this session will challenge legacy thinking and offer a roadmap for CX leaders who want to protect trust while pushing transformation forward."

https://www.ccma.ie/events/ccma-sponsor-breakfast-briefing-8x8-1

CCMA Sponsor Breakfast Briefing - 8x8 - Trust Without Trade-offs: Rethinking CX and Compliance in a Digital-First World

Date: 14/01/2026

Venue: The Westbury Hotel, Balfe Street, Dublin 2, D02 CH66.

In an era of instant expectations and rising data threats, delivering an exceptional customer experience can no longer come at the expense of compliance—or vice versa. Organisations are under pressure to offer frictionless service across every channel, while simultaneously navigating complex regulatory landscapes and the increasing cost of non-compliance.

In this session, PCIPal and 8x8 come together to explore a bold new approach: where secure, scalable customer experiences don’t require compromise. From AI-led service innovation to zero-data environments for payment https://www.ccma.ie/events/ccma-sponsor-breakfast-briefing-8x8-1 this session will challenge legacy thinking and offer a roadmap for CX leaders who want to protect trust while pushing transformation forward.

We’ll explore:

The true cost of compliance failure—and how to avoid it

How customer expectations around trust, transparency and ease are evolving

Real-world approaches to embedding compliance into every journey, not just at checkout

What CX leaders must do today to stay ahead of threats, regulators and rising expectations

Our Speakers:

Jonathan McKenzie - 8x8 - Principal Product Manager

Matthew Livingstone - PCI Pal - Channel Sales Director

This session is for anyone who believes that compliance should be a driver of CX excellence, not a barrier to it.

The briefing will commence at 9.30 a.m. and conclude at 11.00 a.m.

Please note competitors to 8x8 and PCIPal are kindly asked not to register to attend this event.

Reserve a Place at This Event

If you would like to book a place at this event, please click on the button below.

CCMA Sponsor Breakfast Briefing - 8x8 - Trust Without Trade-offs: Rethinking CX and Compliance in a Digital-First World

https://www.ccma.ie/events/ccma-sponsor-breakfast-briefing-8x8-1

Here's something else in the public domain skid35.

.........

eldersinsurancemtgambier

1 d

📢 Exciting Update – PCIPal is Coming!

Starting Monday, 12 of Janurary Elders Insurance will introduce PCIPal, a secure payment solution that protects your sensitive details.

✅ No more reading credit card or direct debit information over the phone!

Instead, you’ll simply enter your details using your phone keypad, and the information goes directly to the bank. Our team will stay on the call with you throughout the process to assist and complete your transaction.

https://www.instagram.com/p/DTOltipERdU/

........

About Elders Insurance

Elders Insurance is one of Australia’s largest regional and rural insurance providers, with a network of more than 200 local agents supporting communities across the country. Backed by over 100 years of experience, we are committed to delivering trusted service and insurance options for individuals, businesses, and farms.

Our agents live and work in the communities they serve. This local presence means we understand the unique challenges faced by our customers and provide support when it matters most. We offer a range of insurance products designed to help protect what is important to you, along with local claims support to help you get back on track quickly.

Whether it’s business insurance, farm insurance, personal insurance, or fleet and commercial motor insurance, our agents can help you explore our cover options and make informed decisions. Our team can explain the features of our products and answer your questions, so you can consider which options may suit your needs.

Your local Elders Insurance agent is here to help.

https://www.eldersinsurance.com.au/about-elders-insurance#:~:text=About%20Elders%20Insurance,agent%20is%20here%20to%20help.

................

Elders Insurance

2,242 followers

3mo

We’re proud to share that Elders Insurance has been named a winner of the Insurance Business 2025 5-Star Insurance Innovator award.

https://www.linkedin.com/posts/elders-insurance_were-proud-to-share-that-elders-insurance-activity-7374619349107527680-tF1K

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