LONDON, Jan 5 (Reuters) - HSBC said on Tuesday thatcustomers affected by a blackout on its personal banking onlineservices will not "lose out", as technical problems suffered byEurope's biggest bank run into a second day.
In a statement apologising for the faults, first reported onMonday, a spokesman said: "We are currently experiencing issueswith our Online and Mobile banking. Personal Mobile banking isworking but due to high demand customers may experience delays."
Business customers can still access online and mobilebanking services, the bank said, but both were running atsignificantly reduced capacity following the outage.
The bank has not estimated when full service will resume butsaid its teams were working "non-stop" to restore the servicesand regular updates will be provided.
"We will ensure customers do not lose out as a result ofthis issue," the spokesman said. (Reporting By Sinead Cruise; editing by Simon Jessop)