Netcall Regulatory News (NET)

24 May 2012

NETCALL PLC

("Netcall" or the "Company")

Trading Update

Netcall plc (AIM: NET), a leading customer engagement software provider, is pleased to give an update on trading for the year ending 30 June 2012.

Netcall has continued to trade strongly in the second half of the year, seeing growth across all markets. In particular, the Company has seen a strong increase in cross and up sales, demonstrating the growing value attributed by our customers to our enlarged product portfolio. The Company continues to benefit from cost management and efficiency programmes and the Board expects the trading results for the year to be at the top end of market expectations.

Henrik Bang, CEO of Netcall commented:

"We are delighted with the strong performance in the year, in which we have made excellent progress against our strategic goals. Our enlarged product suite is gaining traction across all key segments and we have the financial strength to continue to invest for future growth. We are therefore confident of the continued success of Netcall."

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About Netcall plc

Netcall is a UK company quoted on the AIM market of the London Stock Exchange. Netcall's software product suite provides compelling business process solutions for end-to-end customer engagement, incorporating call handling, callback, smart automation, workforce management, data unification and business process management. Our target markets comprise organisations of all sizes, including many blue-chip companies with global contact centre operations. The Netcall software platform helps organisations meet the growing demands of their customers and prospects whilst improving internal efficiencies, thereby increasing profitability and customer satisfaction.

Netcall's customer base contains over 600 organisations in both the private and public sectors. These include over 65% of the NHS Acute Health Trusts, major telecoms operators such as BT and Cable & Wireless and leading organisations including Interflora, Lloyds TSB, Cineworld, Interserve, Orange, Prudential, British Sugar, and npower.