Netcall Regulatory News (NET)

17th January 2012

NETCALL PLC

("Netcall" or the "Company")

Trading Update

Netcall plc (AIM: NET), a leading provider of customer engagement software, is pleased to give an update on trading for the six month period ended 31 December 2011.

The Company has continued to trade in line with management's expectations, securing a good level of orders from both new and existing customers while identifying further opportunities for increased efficiencies.

The Group's cash position has increased significantly from £5.9m at 30 June 2011 to £7.2m at 31 December 2011, reflecting strong operational cash flows in the period and after taking account of the cost of the share buyback programme to date.

Henrik Bang, CEO of Netcall commented:

"We have been pleased with the continued progress in the first half of the year. Sales to new and existing customers have been encouraging and order levels are ahead of this time last year, reflecting the strength of our enlarged product suite. While mindful of the economic climate, the Board is confident of achieving a successful outcome for the year."

Notice of Results

Netcall will be announcing interim results for the 6 month period ended 31 December 2011 on 27 February 2012.

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About Netcall PLC

Netcall is a UK company quoted on the AIM market of the London Stock Exchange. Netcall's software product suite provides solutions for end-to-end customer engagement, incorporating call handling, callback, smart automation, workforce management and data unification. Our target markets comprise organisations of all sizes, including many blue-chip companies with global contact centre operations. The Netcall software platform helps organisations meet the growing demands of their customers and prospects whilst improving internal efficiencies, thereby increasing profitability and customer satisfaction.

Netcall's customer base contains over 600 organisations in both the private and public sectors. These include over 65% of the NHS Acute Health Trusts, major telecoms operators such as BT and Cable & Wireless and leading organisations including Interflora, Lloyds TSB, Oracle, Cineworld, Interserve, Orange, Prudential, RBS and npower.