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Last checked at 
17 Aug 2015 07:00
17 August 2015
RNS Reach
Netcall plc
("Netcall" or the "Company")
Contract Win
Largest SaaS contract for new Liberty platform
Netcall plc (AIM: NET), a leading customer engagement software provider, is pleased to announce that it has secured a five-year SaaS contract worth a minimum of £1.4 million to provide its Liberty multi-channel contact centre and unified communication solutions.
As part of the agreement Netcall will deliver a range of inbound and outbound voice, email and chat applications that utilise Liberty's business process management capabilities for workflow automation and data integration with legacy systems. This will enable the client to deliver a consistent, personalised customer experience and achieve efficiencies. Netcall's solution will replace a number of legacy on-premise systems with a hosted solution that provides a virtual contact centre for the client's six sites.
Henrik Bang, CEO of Netcall commented: "Today's announcement represents a milestone for Netcall as it is the largest SaaS contract we have been awarded for our new Liberty platform.
"The end-to-end, fully hosted solution will transform the way in which our client interacts with its customers and we look forward to working with them."
For further enquiries, please contact:
Netcall plc | Tel. +44 (0) 330 333 6100 |
Henrik Bang, CEO Michael Jackson, Chairman James Ormondroyd, Group Finance Director | |
finnCap Limited (Nominated Adviser and Broker) |
Tel. +44 (0) 20 7220 0500 |
Stuart Andrews / James Thompson, Corporate Finance | |
Simon Johnson, Corporate Broking | |
Alma PR | Tel. +44 (0) 7780 901979 |
Josh Royston / Hilary Buchanan | +44 (0) 7515 805218 |
About Netcall plc
Netcall is a UK company quoted on the AIM market of the London Stock Exchange. Netcall's software product suite provides compelling business process solutions for end-to-end customer engagement, incorporating multi-channel contact centre, workforce optimisation, business process management and enterprise content management. The Netcall software platform helps organisations meet the growing demands of their customers and prospects whilst improving internal efficiencies, thereby increasing profitability and customer satisfaction.
Netcall's customer base contains over 700 organisations in both the private and public sectors. These include two thirds of NHS Acute Health Trusts, major telecoms operators such as BT and leading organisations including Interflora, Lloyds Banking Group, Cineworld, Interserve, Prudential, British Sugar and Thames Water.
For further information, please consult the Netcall website: www.netcall.com
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