9 Mar 2015 07:00
fastjet plc
("fastjet" or the "Company")
9 March 2015
fastjet's February 2015 passenger statistics
fastjet plc is pleased to announce its passenger statistics for the month of February 2015.
The fastjet Tanzanian operations carried a total of 52,801 passengers in February with a load factor of 70%.
fastjet also continues to maintain its excellent punctuality rate with February recording 96% of flights arriving on time. Note 3
Ed Winter, Interim Chairman and Chief Executive Officer of fastjet plc, said:
"With a 50% increase in passengers we continue to see great year on year growth achieved by increased utilisation of our aircraft. As we approach Easter and peak summer months we will be adding even more capacity on existing routes and expanding our route network."
fastjet continues to benefit from falling fuel prices.
fastjet paid 13% less (cost per gallon ) in February compared with January 2015, representing a 37% reduction (cost per gallon) compared to February 2014.
Seat sale
fastjet is delighted to report that during its latest sale event it sold over 24,000 seats. As part of its commercial strategy, fastjet holds several one day sales throughout the year to stimulate seat sales across its network. Targeting off-season periods with traditionally lower demand, the company uses low fares to maximise sales opportunities and achieve higher load factors, a key strategy in low cost carrier revenue management. During the airline's "Mad March Sale", thousands of tickets were available at the lowest fare of $20 on domestic routes and $50 on international routes.
fastjet wins major ecommerce award for customer service
fastjet is also proud to have been awarded the top "gold" award at this year's prestigious Stevie Awards for e-Commerce and Customer Service. On 27th February, the Stevie Awards recognised our high standards of customer service through e-commerce, and chose to award us gold over the other two finalists Delta Air Lines and DHL Express. With a strong and consistent online presence, we've pioneered an online customer service revolution across Africa since our first flight on 29th November 2012. We daily communicate to over 350,000 fastjet followers through social media channels such as Facebook, Twitter and Instagram, as well as email newsletters and blog posts for news and milestones on fastjet. A number that increases with new fans and followers every day.
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Month ending February 2015 February 2014 Change
Passengers Note 1 52,801 35,090 50%
Load Factor Note 2 70% 76% -6pp
Rolling 12 months ending February 2015 February 2014 Change
Passengers Note 1 639,367 379,938 68%
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Notes:
1. "Passengers" are sold seats flown, excluding infants. Fastjet bookings are generally non-refundable.
2. "Load Factor" is the number of 'passengers" as a percentage of the number of available seats flown.
3. "on time" - arrival earlier than or within 15 minutes of schedule
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NOTES TO EDITORS
About fastjet plc
fastjet plc is the holding company of the low cost airline fastjet which commenced flights under the fastjet brand in Tanzania in November 2012. The airline introduced Airbus A319s into its fleet. By adhering to international standards of safety, quality, security and reliability; fastjet has brought a new flying experience to the African market at unprecedented low prices. fastjet is implementing the low-cost model across Africa and its long-term strategy is to become the continent's first low-cost, pan-African airline. fastjet plc is also the holding company of Fly540, which operates in Ghana and Angola.
The results of a recent customer satisfaction survey showed that 100% of customers were likely to recommend fastjet to a friend. In developing its strong brand and identity, fastjet has won and been nominated for a number of awards, including winning three Transform awards for the rebrand and launch of fastjet and the award for "Brand Strategy of the Year" at the recent Drum Marketing