RE: Bolloré scanning partners23 Aug 2019 11:00
Regarding size: it’s important that the scan operator has good knowledge of the machines and links with the manufacturer to ensure maintenance. At least smiths are uk based
A good track record of excellent performance helps
(Wsg have SL to refer to, but no previous port contracts)
Quality will depend on satisfactory recruitment and training of staff- scanport are responsible for line management- wsg will provide ongoing training and audit/ monitoring. They need good relations with customs and other security contractors in particular (to maintain the isps rating)
How many staff need training- SGS trained 120 officers in 7 month for 1 m teu Douala with automated scans introduced in 2016. They report more than 1000 trained image analysts worldwide, but are a company with 90k employees. The scan fees in Douala were said to be too high
Scanport/WSG are capacity building but still early stages
There will be various KPIs but the important ones will only become evident with time
Are MPS willing to change track and employ a small operator without port experience, on large money
I do not know