RE: Half year results12 Sep 2025 20:13
Bigjock...
“We’re examining all aspects of our business to drive greater efficiency, including a full site-by-site analysis of our Kroger automated fulfillment network,” Ron Sargent, Kroger’s chairman and CEO, said during the call.
He said focusing on delivery from the company’s existing store network was a key objective.
“We will improve the customer experience by using our stores to deliver groceries faster,” Sargent said. “Stores are our most important asset, and when we use our stores to fulfill online orders, the inventory is closer to customers, and the last mile delivery costs are lower.”
Leveraging the company’s vast store network also allows it to expand its rapid-delivery capabilities without significant capital investment, he said.
He said the company would provide an update on the automated fulfillment center evaluation during the third-quarter earnings call, which is expected to take place in early December.