"Frictionless Trading"31 Jan 2017 00:02
Interesting words spoken by our INDA and confirmed by the girl who has held hands with Donald - I thought that he came across quite well in their press conference and I am hoping that he will be able to grow into the job. Then again this is a man who employs "hundreds of thousands" and reminds me of Robert Maxwell - anybody remember him?
Now, speaking of Bank of Ireland, I always considered it to be a conservative but honest operation - over recent months the colleen and I have had good cause to re-consider our opinion.
Since our summer visit we have been extremely disappointed with the way that it now oporates in provincial towns.We have had an enduring interest in one of its provincial banks, because we did not want to cut all ties when we left. You don't just throw away banking connections, when you are thinking of one day returning and perhaps setting up a business. It's a bit late for that now but still we were both very reluctant to sever our financial connection.
Bank of Ireland show no such reluctance from the way that they deal with their customers - the bank that we use is a shambles - they had no 100 Euro notes when we wanted them. The letter that we forwarded to them vanished in their system and the person who had the responsibility for dealing with us was not even presentable never mind efficient. She had a most unfortunate and unapologetic manner when dealing with our transaction which took us a considerable time to resolve with no hope of any natural courtesy.
Allied Irish, in the same town was an altogether different proposition, the girls were immaculate and we could have had as many 100 Euro notes as we needed - and we have never done business with them.
Our final transaction - when closing our account was just as unfortunate - we asked for a closing balance on the account when converted into sterling - they told us how much they were forwarding and left us ninety pounds short when they did.
We have now written to them twice since November, (Hard Copy) so far there has been no response from them.
The only explanation is centralisation, "in branch" there doesn't seem to be any management structure at all.
Here's hoping that when real economic activity resumes they will be able to appoint some people who can properly conduct business - it won't matter to us, but it would please us if it was possible to invest in at least one rung of management in their provincial network because Ireland deserves better - it would also make the bank easier to oporate, in the event that anyone wanted to take it over.
Good luck all