RE: Disgraceful company.5 Dec 2023 13:59
The Xmas bonus revolves around 95+% of Tracked items being delivered on time that doesn't sound like a business trying to acclimatised customers to a lower level of service, RM are throwing £m's at getting Xmas right this year with increased parcel deliver drivers and additional vans, I can't imagine they are too far off hitting the target for Tracked items which are the vast majority of parcels, Letters, unfortunately, are a different story but so far Xmas cards appear well down on previous years.