RE: Patience31 Aug 2018 12:31
Yes i agree, i hope the family gets closure, I do believe that Thomas cook will have done everything where possible, you can only do so many audits checking the hotel standards, Before retiring, i was on the management team for a well known food company where everything had to be documented and the likes of tescos could turn up at any time of the day or night and you cannot stop them from doing a audit checking everything from where the ingredients came from until the product leaving the site, You will find that any issues will come down to human error and these can happen at anytime.
I feel that TC will have done everything possible and acted in the correct way when the incident happened unless TC owned the hotel and managed it, but normally the fault will be found within the production of food, might even be something like leaving chicken out of the store to long before cooking, Cross contamination another, Washing of hands, something simple.
I have travelled quite a lot, my wife is from asia and over in thailand its a different world, cooking chicken from the side car of a motor bike with fumes everywhere, No proper washing facilities, You take a risk every time you eat. But regards this incident, I do hope its a speedy investigation, but knowing these things, it will drag on.
This reminds me of the carbon monoxide incident a few years back where a family died in there hotel room that dragged on forever.