The Times3 Aug 2024 05:43
Capita cuts jobs and annual revenue forecast
Outsourcer returns to profit, but investors take fright at revenue figures
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Emma Taggart
Friday August 02 2024, 4.00pm BST, The Times
Adolfo Hernandez says he has spent six months working with staff on making the company more competitive
Adolfo Hernandez says he has spent six months working with staff on making the company more competitive
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A reduced forecast for annual revenue has taken the shine off a return to profit at Capita.
Shares in Capita fell by more than a tenth in afternoon trading, despite the outsourcer reporting pre-tax profits of £60 million for the first half of 2024, reversing a £67.9 million pre-tax loss during the same period last year.
Capita, which is immersed in a cost-cutting programme, said it expected to suffer a percentage reduction in revenue for the 2024 financial year in the low-to-mid single-digits, although operating margins are forecast to improve as costs are trimmed.
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It said it was on track to implement a cost reduction programme of £160 million by June 2025. The company began cutting costs at the end of last year, which is estimated to have resulted in about 900 job losses. It said that the cost-cutting measures would help to increase its adjusted operating margin, which during the first six months of the year grew from 3.1 per cent to 4.5 per cent.
Revenues fell to £1.2 billion for the six months to the end of June, down from £1.3 billion in the first half of 2023. The company said the dip had been been caused by previously announced contract losses.
Adolfo Hernandez, 54, Capita’s chief executive, said: “In my first six months I have been working with colleagues to identify and action many initiatives that will make Capita a better company. We are implementing changes that will make us more competitive and will drive growth by becoming more efficient and spending less, digitising our offerings and leveraging technology partnerships.”
The overall value of contracts won by Capita during the period declined to £934.4 million, down from £1.3 billion the previous year. The outsourcer blamed lower bidding activity.
However, Capita’s contract win rate in the first half of the year also fell, from 63 per cent to 43 per cent, which the company said was a result of it ensuring that “contracts are bid at an appropriate margin in line with the group’s medium-term operating margin target”.
Shares in Capita were down by 2¼p, or 11.5 per cent, at 17p in afternoon trading.