RE: NewNews - [Capita hack: 90 organisations report data breaches to watchdog] BBC News30 May 2023 12:10
Trenners
“@TerryM - I think you are being very harsh in blaming the BOD for being "behind the curve" after the data hack.
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I think the BOD have handled it very professionally and the IR communication has been good (which hasn't always been the case with Capita).”
The reason is that almost all news so far has come from, the press with Capita just coming in after making statements which latter proved to be somewhat misleading, as the example I used, we do not think any data has been taken, REALLY.
“I'd be interested to understand how you would have handled it differently? Until the full facts are known then nothing can be sensibly reported. It would be disingenuous of the BOD to issue any statement without knowing the full facts”
I could and would have handled this differently as I have some experience in security, of course difficult really know what is going on as Capita lack of info but one thing I would say is that each user, especially inexperienced ones overseas should be limited to the amount of data they can see and therefore any that can be leaked though their account by a hack. Then I would have got all the bad news out, take one hit and stating that measures are being taken to tighten up security to help prevent this happening again.
“You criticise the BOD for taking the 'nothing to see here' stance - but what else could they honestly do until the facts are known. Answer: Nothing”
Come clean, either they know what has happened but won’t admit it or the press know far more than they do, either way not good. Over 2 months for the report into this breach, looks like a kicking the can done the road strategy and hope it goes away but still be bad press reports keep coming.
“This constant news drip will cease once everyone has been notified and a final RNS is issued confirming the extent of the data breach and what measures have been taken.”
If only, now the press have got their teeth into Capita (again, open goal) they will be looking for the slightest miss step then all over the MSM again, who loses the BOD, no chance, but the shareholders certainly will.