RE: No Problems28 Aug 2023 22:28
‘All sorted now and just a back log’
I am one of 600 people stuck in Rome and I have to say that the service was absolutely dire that we received from the Italian staff (Non BA). All they could say was “check your emails from BA”. I just feel sorry for those people who do not have International Roaming or reserves to book a hotel. I am travelling business and I was told do your own thing, we cannot cope. Fortunately , I can do my own thing, and booked into the Hilton at Rome for 300 Euros a night, but the BA magic has gone. I can remember a time when BA used to have their own staff at Fiumicino airport. There is one thing for sure chaps, there is a big claim coming from me, regardless of the ‘outside of our control s-hite”. I must have spent 2 hours trying to contact BA staff on-line and phone this morning, but to no avail. Sort ya fecking Sh-ite out BA, Lufthansa are kicking lumps out of you. A disgruntled IAG major stock holder.