Advance commissions31 Mar 2025 20:32
Just reading an article in the guardian (21st Feb 25) that the reason the commision wasn't disclosed to the customer is because they (the commisions) were paid in advance as a lump sum upfront, so not specific for each customer? You could say this was more like a partnership, with one partner in the background.
Also I don't agree that the car salesman can wear two hats at once being both the salesman and an independant broker to get the customer the best deal are two apposing forces. Going forward this obviously has to be two different people.
I believe the banks that partnered with dealerships were offering a smooth pre-approved route that customers knew might not be the best interest rate going but it was a turn key product where you could walk in and drive away.
The banks need to be highlighting that the system worked back then and wasn't designed to trip customers up, albeit outdated now with so many online services available on people phones to get instant credit and loans.
The costlier loans were all part of the risk the banks absorbed in order to offer a one stop shop service to all.
What ever the outcome, I'm happy to have a few CBG shares for the longer term.