RE: Alarming Loss of restaurants13 Jul 2020 02:06
If, as you say jsmith, the live restaurants are signed up to the SaaS service, then things aren't looking as bleak as they appear from the raw statistic of 623 (peak) -> 60.
From the live location names, it looks like they are being reconfirmed alphabetically (Poole is basically Bournemouth & excluding London).
Of the total that were on the platform at peak (in the current live locations), 21% have been reactivated. Of the remaining79%, a significant percentage of these have not reopened yet, so are invisible on the platform.
If the accounts team could speak to all of the open restaurants today (from a-z), that reconfirmation rate of 21% suggests about 135 would immediately reactivate. A huge pile of them are closed, so will reactivate later. From our current position, this could stabilise with 200-300 venues on the SaaS model, which would be a pretty good pivot. Once the telesales team are back up and running, they'll start steadily growing the numbers again with a much better revenue model.