focusIR May 2024 Investor Webinar: Blue Whale, Kavango, Taseko Mines & CQS Natural Resources. Catch up with the webinar here.
A linkedIn user replied to Tom's statement in a challenging way.. talking about competition in the sector (who exactly?!?) and how investors need clear updates on where dish is going. He replied about an hour ago:
"Thanks for the comments Raj. A full RNS will follow in the coming days."
Pleased to see he's engaging with the public
Do we have a clear idea at what level H1 revenues would be considered good?
Just checked and all the other chains (and the hotel chains) are still live.
+Tanya, what is this beta website that restaurants are being migrated to? I've been trying to track it down. I joined a private discussion group earlier today to see if anyone knew of its location. Can you share it with me somehow?
Restaurant numbers probably shouldn't be used as a yardstick of company health right now. It would be like judging BigDish's new home on the living conditions in their removal van (I hope). There's clearly some major re-working of the site going on. Hopefully the missing restaurants will reappear. Perhaps they have removed restaurants that aren't going to be open this week, and they'll be added when they reopen? I'll admit it was a bit alarming to see just 196 and 8 locations earlier this morning, but it stabilised upwards at : Total location count: 66 & Total restaurant count: 348.
Quite a sharp decline from 620+ on Monday. There are technical changes afoot, staggered restaurant re-openings, integration of delivery where appropriate, so we'll just have to be patient. Even if we do bottom out with far fewer restaurants that we had, we've proved they can be added quickly... that the service is now better ... and the need is greater. Targets might just take longer that we hoped. Monday could be dynamite though.
I'll be a little more guarded with my obeservations in future. Felt disingenuous to spend months reporting increases in restaurant / location count, then not mention a decrease. To clarify, I'm very positive about prospects here.
Sadly, it looks like Wildwood have gone.
We've also lost 19 locations and 59 restaurants overnight.
Total location count: 111
Total restaurant count: 555
This could be good news if they've gone through the whole list of reaturants and we have 555 left. (anything over 500 post-cv-19 would be good I think).
That is good news. Their limited muber of tables are full at peak times. They *need* bigdish to help them divert diner traffic to less popular times, like wed afternoon.
Very pleased to see customer demand is there.
Looks like a bit of restructuring going on with delivery. Lots of the Bournemouth takeaway/delivery venues have been removed. Possibly this is ahead of a re-release of delivery. I'm not pinning my hopes on a Friday announcement of delivery roll-out. Rather, I'd like them to take a step back and redesign it as a feature in its own right. It's not very intuitive in it's current form. Delivery will be the perfect addition, if they get it right, as it will help shield bigdish and the restaurants on the platform from the impact of further lockdowns (if they happen).
Also, as is to be expected, a few restaurants have dropped off the platform. We're at 614 venues in 130 locations. My personal hope is that, once everything that will re-open has re-opened, we'll still be @500+ and continue to build from there, though I've nothing to base those figures on. Following a dip in numbers, I think sign-up should be easier for the telesales team than it was pre-pandemic as the need for our service is clearly greater
jsmith, my prediction:
By the time revenue figures are released, the Manchester telesales team will be back signing up restaurants. We'll be steadily growing again and any weak-revenue-based selling will at most temporarily stall a solid climb.
+jsmith. the focus is platform growth not revenue (yet). Revenue figures are expected to be low, and even lower for all hospitality connected businesses, so why would a report of low revenue cause the share price to lurch downward in excess of 50% (as you predict)?
I think there's an overlap in target customers (restaurants) between BigDish and Deliveroo table service, but not a huge one, and the services each company offer are different. Deliveroo are aiming for takeaway venues and for restaurants at the budget end of the spectrum - the venues who would be happy to display Deliveroo branding in their windows to attract custom. Many places won't want to sit alongside burger bars in the same app and these will continue to be served / targeted by BigDish.
The Deliveroo service doesn't offer the yield management features of the BigDish platform, which continues to be the key selling point of BigDish.
My other major holding is Ocado. With CV-19, there's been a major channel-shift from traditional trolley-pushing shopping to online ordering. Everytime a major bricks & mortar supermarket gains an online shopper, they effectively cannibalise one of their in-store shoppers, and deliver to them at a loss. These customers are trained in the use of online shopping using an inferior service to Ocado. Ocado then finds it much easier to poach these customers than it would've been to poach a traditional in-store shopper. To escape the CV-19 hospitality chaos, restaurants are going to need to turn to technology. Let them get their feet wet with Deliveroo, then BigDish can focus on converting the now restaurant-tech-aware restaurateurs to a better platform.
I had two top-ups today.
+Greenspan, the 'excess demand over capacity' is at peak times, and mainly at the weekends. Becasue restaurants are having to remove tables, they need to encourage people to eat at less popular times (a bit like easyjet charge less to fly on a wed am for example). Big dish will help them encourage diners into less popular dining times using discounts. This will keep their smaller number of tables as full as possible throughout the day and the week.
I can't recall the full list of chains Tanya, but it includes Wildwood, Marco Pierre White and multiple others.
Lots of them are listed here: https://www.bigdish.com/partner/
but I think there are more.