RE: Its no exaggeration24 Oct 2021 22:50
I've been having "exchanges" with several peoiple in call centers in Egypt. They or what they are being asked to do is horrendous, nothing short of the worst experiance I have had in a any customer experience ever. Your complaint or conversation is put on hold for 2 minutes,10 minutes later you are then put through to someone who doesn't have a clue what you are talking about , you then have to go through all the information and security checks again. it truly is a crime, Vodafone can f**k off. Ofcom can deal with this from now on. No emails allowed to be sent to you and no replys to anyone in customer service.