Safe Pair of Hands19 May 2022 07:13
Growth
• Continuing to see the benefits of strong operational delivery and improved reputation
? Won £3.8bn of total contract value in 2021, a 31% increase vs 2020 (£2.9bn)
? Renewal rate of 93%, including contracts with Ministry of Justice, two European telecoms clients and
major UK financial services institution
? Order book increase for the first time since 2017; book to bill at 1.2x (2020: 0.9x)
? Secured £312m through extensions and incremental scopes of work with Transport for London,
Defence Fire and Rescue, Department for Work and Pensions
• Strong unweighted pipeline of £9.4bn in 2022; year-to-date we have won almost £700m TCV
• Good start to 2022 in Experience with £456m five-year BBC TV licensing extension announced in February