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as you can tell, I'm as angry as hell Trying to run a company and keep my own customers happy therefore also having to rely upon promises and services of well established suppliers and service providers. For now my energy has to be on finding a company who can deliver a proper service, but I have no intention of forgetting the harm they have done to my company. This is all about 123-reg who contribute substantially to pcx profits. The company claims to offer web hosting facilities and we took a dedicated server option from them. That is where they dedicate a server to you. What 123-reg is really all about is the 50p per minute. So poor service is actually part of the profit incentive. And here is how they do it. You call them to say your server is way out of date on microsoft updates. It is their job to keep it updated. They take your call, but you know damn well they are handling 3 or 4 calls per person at the same time. Keeping you waiting is important. Not providing the service is important. Never calling you back is important. Telling you different things and lies each time is important. One comment "well this is a cheap server". Great, supplier does a Ratner. And dedicated. I don't think so. I strongly suspect we pay for a dedicated server but that it isn't. If it was, then applying microsoft updates would be easy. No, I think it is shared. I strongly suspect that. Beware PCX. This company has some questionable methods.
I will document the trade I make. A long time to wait until the agm, but I am SO looking forward to it. If anybody wants to see a show, then attend.
I am willing to provide my own personal details to anybody who wants proof. This company does not deliver on its promises.
pxc. This company is shite, absolute shite, complete shite The way they are treating my company is abysmal. They do not provide the service they advertise but take the money. We have telephoned their support line repeatedly at 50p per minute just to complain that they are not providing us with the advertised service. Now, the last support call, was asked for the reference number of out technical query. And here is the laugh, repeatedly when making calls to their technical support, we have asked if they can provide a support reference number and were told theat was not necessary. Now they refuse to acknowledge our previous calls. And do they phone us back as promised? Like shite they do. Trust me people, I know what I am talking about. This company is complete SHITE. What they advertise, they do NOT deliver. Be warned investors.
Not if they don't give some decent service to their paying customers. Including me. Fifty quid a month and abysmal service. I gotta wait a whole year for the agm. But I'll buy 1 share and I'll be there. let's hope there are lots of resolutions needing votes.
Thanks for your support. I have calmed down a bit now and realise that although the customer experiences are very very important for shareholders to understand, I could have slightly moderated the letter for the purpose of the board only, whilst getting my point across. Trying, possibly we have the same experiences, relying upon the promises of existing and new suppliers. Don't even get me started on Datalogic (but you can enter several company names here, I bet). I am both an opportunistic investor, short term gain, and a patient value investor. Now, the short term investor relies less on the remarks of individual customers, but the long term value investor needs these feedbacks. They need every angle possible on the culture of the company in which they put their money. So in this case it is relevant. Oh. maybe I was also influenced by the money I lost in Pipex shares. I am in this thread much earlier. Anyway, letter to CEO, by fax to the number shown at the bottom of the annual reports always seems to get a reply when all else fails. And the threat of a single share for AGM attendance is not exactly what a company wants. As if I would? Really? Perish the thought! Anyway got to fo, been promised some service and will get a phone call soon. Cheers mate
you are so wrong. A company's ability, or lack of to service its customers' requirements is most certainly on topic. Same as buying one share and invading/disrupting the next agm, even if it means waiting a year. That would certainly be on topic. Anyway, it got results.
uncletom nominee bigted and all nice to be amongst old friends again. if you can ignore boring smug tossers dont you think market corrrections are great things? aren't we all driven by the ups and downs? You know, when the hammers scored first, weren't we all dancing for joy. We have to accept that the oppo might scvore and even win but we still know where the talent lies. I hear from anfield that since Carragher has been playing well that the backs of seats in the stands are getting wetter but thats another story.
RDS they may return. I've enjoyed my travel around other bulltin boards. I think there were always less moron here.
RDS does this make me a hacker? always wanted to be a hacker. Gamekeeper turned poacher perhaps (as I run a software development company). whooppie my very first hack.
RDS sorry to tell you this LSE but theyve all gone and aint coming back. You've redesigned this site just for me. My very own message board. How sad is that?
logs you in
lonely, I'm so lonely
what have we herev then what's this site all about
RDS thanks TT. I am looking into that now. Cheers
RDS would anybody like to recommend an online share dealing service, execution only. Good facilities and rates? Currently I only trade CFD (Deal4free) and SIPP (Sippdeal) but now want to trade shares 'normally'
COST I estimated it would be March on a hunch that the Malaysians would show an interest in Costain. Well, twas April and twas the others showing an interest. Iran hangs over this, but not too much it seems. On reflection, after this week's further downturn which I predicted, this now has further to go on the upside, unless there are major turns in the stock market. I still think UEM will come knocking for the remainder and I think they will be successful. I think the Kuwaitis will sell at a decent price. The two major shareholders, both keen to hold, will at least help to ensure sp does not plummet. and now others are keen to acquire. P/E ratio still shouts 'buy me'. A weak buy due to Mr Bush, however, but I will top up if funds present themselves.
byot this warrants more investigation, and they need to get their website sorted. I was comparing ult and byot seems like I prefer byot so far, but need more analysis
rds true
rds