To Trying13 Jul 2006 08:40
Thanks for your support. I have calmed down a bit now and realise that although the customer experiences are very very important for shareholders to understand, I could have slightly moderated the letter for the purpose of the board only, whilst getting my point across.
Trying, possibly we have the same experiences, relying upon the promises of existing and new suppliers. Don't even get me started on Datalogic (but you can enter several company names here, I bet).
I am both an opportunistic investor, short term gain, and a patient value investor.
Now, the short term investor relies less on the remarks of individual customers, but the long term value investor needs these feedbacks. They need every angle possible on the culture of the company in which they put their money. So in this case it is relevant.
Oh. maybe I was also influenced by the money I lost in Pipex shares. I am in this thread much earlier.
Anyway, letter to CEO, by fax to the number shown at the bottom of the annual reports always seems to get a reply when all else fails.
And the threat of a single share for AGM attendance is not exactly what a company wants. As if I would? Really? Perish the thought!
Anyway got to fo, been promised some service and will get a phone call soon.
Cheers mate