AHO response12 May 2020 16:28
Thank you for your recent email to António Horta-Osório, who has asked me to reply on his behalf. He has noted your concerns regarding the cancellation of the dividend and fully understands your disappointment about the impact that this may have on your personal finances.
This was not an easy decision for the Board to make, and they were very conscious of the importance of dividends to many individual shareholders like yourself. However, given the critical bank’s role in supporting the economy – and individual businesses and consumers - through this difficult COVID-19 pandemic, this had to be balanced against ensuring we retained enough capital in the bank to support us in that role.
It was against those considerations, and in response to a request from our regulator, the Prudential Regulation Authority, that the Board agreed to preserve capital by cancelling payment of the final 2019 dividend in relation to ordinary shares.
In addition, as set out in the letter to shareholders of 3 April, the Board decided that it was appropriate for the Group to make no quarterly or interim dividend payments, accrual of dividends, or share buybacks on ordinary shares until the end of 2020 when the position will hopefully be clearer.
At this stage it is difficult to forecast how events may turn out, but I can assure you that the Board will review the situation at the end of 2020 and take a view on our level of capital and capacity to pay dividends at that time.
While the Board recognises that the cancellation of dividends will be disappointing to shareholders, we hope you will understand why it was appropriate to agree to this in the current exceptional circumstances.
While we expect that the months ahead will be exceptionally challenging for businesses and households across the UK, we remain focused on our purpose of Helping Britain Prosper. We are supporting customers like you with a raft of measures to help minimise the financial impact of the global pandemic on households, businesses and communities. Further details of these measures, which include £500 interest free overdrafts, mortgage payment holidays and other practical help, are available on the Group’s website at https://www.lloydsbankinggroup.com/Media/coronavirus/support-for-customers-impacted-by-coronavirus-covid-192/. Please do contact us via the links provided there if you have specific concerns you would like to discuss.