RE: Two weeks16 Oct 2020 09:54
Well Garry Jennison said that he was spending Monday and Tuesday with the complaints team. He does not strike me as someone that is impulsive, so if everything was perfect and rosy, we might have had an update by now. For GJ to have to spend time in the complaints team tells me that there have been issues, combined with some trustpilot reviews. I am however confident that we will have delivered, the news that we are looking for. Complaints being handled effectively, FOS/FCA happy, trading plan announced. I think November is going to be a great month.