Expensive29 Nov 2017 19:01
Very expensive because a succession of CEO's have wanted it that way and completely misunderstood the market they were supposedly in, selling clothes principally. The clothes last for ever or seem to but who wants that? Fashion, by it's nature changes constantly and fashion wearers, otherwise known as customers, buy constantly, dispose of what they're tired of and buy more. People who rejoice over 20 year old shirts don't. Surely Marks should be aiming at the shoppers. They're the last remaining high street chain store of the Bhs, Littlewoods, Woolworths type and their stores still have that appearance. The customers are mainly elderly or old. Spot the youngsters. Apart from tourists who went in the wrong door there are precious few if any. Fashionistas are elsewhere buying stuff that they like today but won't in a month's time when they buy again. I hope Archie Norman has some ideas because nobody else seems to.