Trading Update Expectations12 Dec 2025 06:31
Ahead of the December 2025 pre-close Trading Update, let’s remind ourselves what Capita promised us just 6 months ago:
- We expect Group adjusted revenue to be broadly flat in 2025, with an improvement in operating margin driven by the ongoing £250m cost reduction programme.
- We are on track to deliver the cost reduction programme by December 2025 and continue to expect the margin benefit to be weighted to the second half of the year, reflecting the Contact Centre revenue reduction and cost pressures in the first half driven by the timing of the Group’s pay review and additional National Insurance Contributions.
- We continue to expect a free cash outflow of between £45 million and £65 million for the full year, which includes £55m cash cost to deliver the cost reduction programme.
- We expect the free cash outflow across the Group to be weighted to the first half of the year, with an increase in net financial debt accordingly.
- We continue to expect the Group to be free cash flow positive from the end of 2025.
- We remain confident of delivering the Group’s medium term adjusted operating margin target of 6 – 8%.