Customer Service - please use the online form which might not be working30 Mar 2024 21:37
Oh boy - BOO still after years & years can't get the satisfaction out to customers.
Latest check was today on Facebook to find some super comments on Boohoo.com
- not good reading. Perverts & scammers are on the bandwagon too. Just don't mention "size" in frustration as it starts them off.
Here's a small copy -
Veronika Cross
Absolutely awful website and customer service. When trying to pay it keeps saying there's been a technical error and to try again in few minutes. Then I try again and it keeps emptying my basket!! Sort it out Boohoo! Contacted CS do many times now!
4 w
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Linda Retserrof
Agreed !!!! pay next day delivery ! it doesn't come . sent tje wrong size shoes , arrange a return and no QR code issued. They tell you to contact customer service via link , link doesn't work . wait AGES for refund on a parcel that didn't arrive in time so had to be returned. Customer services as non existent!!!!
1 w
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Leisa Tovell
How do I contact boohoo item was missing from my parcel
3 d
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Ziggy Harnett
Can someone tell me how I can correspond with customer services?? only it seems to impossible?? If I don’t receive a reply within 24 hours I will be raising an indemnity claim with the bank.
3 d
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Edited
Lyndsey Andrew
Is there an issue with your app?? I'm trying to make a purchase and it just keeps saying 'oops there's a technical error' I can't access the website because I've got the app so can't try that way. It's really, really frustrating!
1 w
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Larissa Clark
Just received this skirt I ordered in a size 12. You can clearly see the measurements are for a size 6 (8 if you give it a good stretch). No wonder girls have body confidence issues!
May be an image of measuring stick
1 w
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Michel Jack
Hello friend
5 w
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Michel Jack
Andrew Jones Hi friend
4 w
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Top fan
Sarah Jade
Michel Jack Andrew is a scammer…
1 w
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Top fan
Sarah Jade
Oh nvm so are you
1 w
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Megan Tyler Smith
Why offer next day delivery when it won't turn up
3 w
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Rising fan
Courtney Jane
Paid for next day delivery for my holiday & now evri can’t deliver and no one is answering me !!