RE: Share performance1 Dec 2023 16:18
hi auson, no i’m not jkr, although i do watch his channel from time to time. my conversation with sms was a response to an email which highlighted my concerns on a number of issues, specifically the inability to forecast. it does annoy me still when they state in the updates that the forecasts are not forecasts but targets. i have emailed him again because i thought the q3 presentation was a **** show. the last analyst really hit the nail on the head with his questions.
the first being how integrated are you as a business. sms response was awful and pretty much conceded they are not integrated at all. the second was about what impact ai would have on revenue, which again he pretty much conceded it was a conversation starter. also what was annoyed me was the fact it’s going to take years for them to integrate the business to one erp system. i mean come on, what a joke.
i keep an eye on glass door reviews and they don’t make pretty reading. you could say that you can’t trust reviews from previous employees that have been given the boot, but the picture given of content is pretty consistent and shows why they are losing business.
all of these points have been raised but i am yet to get a response. the chief growth officer needs to go, i don’t know what he does but when your business is shrinking and you go into a q3 earning update, you should at least have a plan to improve or stabilise growth, instead he just gave excuses. i requested they give an investors day to showcase the business. but i’m not expecting anything. i think they know at the next agm it’s not going to be pretty and i’ll be surprised if some of the smt team get a full vote of confidence.
if i was sitting on the sidelines i would go near this yet but i have accept this decision wasn’t my best call. although i have traded it a few times which a lessened the blow. but i’m still down way of 200k.