RE: one day maybe10 Sep 2019 10:15
I have to conclude from personal experience and the news that IAG is digging one massive hole for itself. What came through on the news, again last night, was how appalling IAG customer service is. I have recently experienced this and it is as bad as customers were saying. Nothing improves, it is utter contempt. Secondly, they are really now offering a budget service for premium prices; something the pilots are also aggrieved about. This might bring high profits in the short term, as it has, but it will crash. It always does for such businesses. And, when it crashes it will crash big. You might argue that the PE is already low, it can go lower. I think in the future we may talk about the days when the IAG share price was as high as 433. Asking ourselves, do we think it is a good investment and will we see 433 ever again.
Personally, I would not buy the shares. I don't care about the broker forecasts; they are seldom right. They are not a good long term investment until the management get their act together.