RE: Workload24 Sep 2023 13:03
@DerekRocholl
Thanks for the report. It obviously is a little out of date (2 years ago) and relying, mainly, on 2020 data as the most recent. I see the authors do the report annually - although to get hold of the most recent one you have to pay.
I had a rather different take on it. You pointed to Germany, but that seemed to be an outlier in terms of the countries specifically analysed. Use of lockers and PUDO shops was very low (less than 10%). Germany had a small number of lockers, albeit well established, (but at low density) but had a reasonable penetration of PUDO shops (first graph in the report).
However, the other three countries analysed seemed to make considerable use of lockers and PUDO shops. In Estonia lockers by a little distance were most preferred and it looks as though only about 40% of parcels were delivered to the home (I think the scale or size of bars are incorrect on the left hand side graph but that the size of the bars relative to each other are accurate). Finland had over 30% each going to lockers and PUDO shops and only 20% to homes. For Denmark it is 20% each for lockers and PUDO and 50% to homes. For Poland around 40% to lockers, 5% to PUDO shops and 45% to homes.
There are clearly differing levels of adoption rates with cultural factors, age of population and population density probably being the main factors. However, most of the countries show significant use of lockers and PUDO shops, albeit in different combinations, and looking at the comparison with the 2016 numbers there is a clear trend away from home delivery to lockers/shops. Even Germany’s DPDHL is said in the report to be planning a substantial expansion of its locker network. So, despite low current take up, they must feel there is demand.
It would be interesting to see a later report but, as said, it has to be paid for.
On the CWU’s attitude I was really only picking up on what was said in the video (the guy had worked for RM for 5 years). Although, the CWU have not resisted what I think were fairly limited PUDO schemes in the past (mainly delivering into the network - as opposed to dropping off at final end user?) I cannot see them being very happy for large quantities of parcels going to lockers or PUDO shops. Apparently, it is over ten times more efficient.