First review on Amazon10 Feb 2021 19:46
Hartley ideal
Reviewed in the United Kingdom on 7 February 2021
Bought this direct from the company as a (highly disapointing) christmas present. So I was surprised to see Amazon recommend it to me as something I might like! Long story short it doesn't work on Android devices. Haven't tried on Apple so can't comment. But as Christmas rested on getting this thing to work for my marine biologist wanabe child, who asked for this as his main present (note to self never buy a product advertised in a kids magazine again) yes, we had checked before purchasing that the phone we planned to use was compatiable and had this comfirmed with a sales rep on the companies facebook page.
IT. DID.NOT WORK! Desperate times called for desperate measures so having tried 6 (Yes, six) devices later ranging from brand new to a couple of years old and it was not compatible with any.
Before you buy, I would suggest downloading the app onto the device you plan on using with it then you know for sure, as its the app thats not compatiable with a lot of phones so this would save you bothering buying if it doesn't work.
Whats that I hear you say? You can't find the app in the google play store? You won't. And thats the catch. You'll need to email the company for a link to the app after purchase. Then whilst your kid is running round wearing the headset pretenting to be a fly, repeatedly asking 'does it work yet?' you'll have to wait 48 hours for a reply email with a link that takes you to a 'your device is not compatiable' message and the dissapointment process can begin.
Its a shame as this does look a really good item. Kids love the idea of the VR and parents justify the purchase as 'educational' so its a winning formula until you actually receive it. In the companies defence, I did receive a full refund but it was after a few arguments and calls to my bank. Be aware that their regular returns policy seems to be quite stringent in terms of not allowing returns after opening the seal on the box; but you need to open this to access a code! Just another thing be wary of.
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