RE: The Times Business section12 May 2020 15:19
Barchid ordinarily would envy your situation, but in these very untried times guess not.
On Court protocols a Claimant must show evidence of communications with a Defendant that must set out in detail not onlt the basis of claim but specified damages. Even though a Defendant may ignore a Claim, a Claimant must demonstrate attempts to contact and resolve before going to Court. This process can take some weeks particularly in the environment we now inhabit. In a Civil Claim a Judge would need to see evidence of exchanges between the Parties and if he were satisfied the Defendant had acted unreasonably, would then issue an Order.
If as is suspected the Tenant has engaged Legal Support, they will know the timescales to be applied as would MARS Advisors.
High Court actions are very expensive, even more so if you lose. Do wonder if the Claimant has backers?